What are Mission Vision & Core Values of Uniqa Company?

The Uniqa mission places "trust" as its core currency. This emphasizes the importance of building and maintaining strong relationships with its customers. This is particularly relevant in the insurance industry, where trust is paramount.

Uniqa positions itself as a custodian for approximately 17 million people across 17 European countries. This highlights the company's significant reach and responsibility. This vast customer base underscores the need for reliable services and robust risk management.

The mission explicitly states the provision of "reliable and everyday services for a safe and healthy life" to private and corporate customers. This indicates a focus on meeting the essential needs of its clientele. This customer-centric approach is key to Uniqa's strategy.

Uniqa's mission extends beyond traditional insurance services by including a commitment to "sustainable, responsible development of our society and the protection of our environment." This signifies a move towards incorporating ESG (Environmental, Social, and Governance) factors. Uniqa's commitment to sustainability is reflected in its investments and operational practices.

Uniqa's mission is put into action through various initiatives. These include the development of sustainable business solutions and the integration of ESG factors into all aspects of their operations. For example, Uniqa has been increasing its investments in green and sustainable projects. In 2023, Uniqa's total investments amounted to EUR 39.8 billion.

The Uniqa mission statement has significant implications for its strategic objectives. It guides the company’s decisions regarding product development, market expansion, and corporate social responsibility. This mission influences Uniqa's long-term vision and strategic planning.

The Uniqa vision is distinctly future-focused. It transcends the traditional insurance model, aiming to proactively enhance customers' lives. This forward-thinking approach sets the stage for innovation and customer-centric solutions.

The vision statement emphasizes safety, health, and prevention. This signals a shift from simply managing risk to actively promoting well-being. This broader scope allows Uniqa to offer holistic services, potentially including preventative health programs and safety initiatives. This is a key element of Uniqa's strategic objectives.

Uniqa aspires to be the "best service provider." This ambition implies a drive for market leadership, requiring continuous improvement and a commitment to exceeding customer expectations. Understanding Uniqa's goals is crucial for grasping their overall direction.

With a strong presence in Austria and CEE, Uniqa is well-positioned to realize its vision. Strategic initiatives such as 'UNIQA 3.0 - Growing Impact' are designed to increase relevance in people's lives. This shows how Uniqa strategy aligns with its vision.

The vision's ultimate aim is to significantly impact people's lives. This goes beyond financial security, encompassing overall well-being. This human-centric approach is a core aspect of Uniqa mission.

To understand how Uniqa is working towards its vision, it's helpful to look at their core values. These principles guide the company's actions and decision-making processes. For more insights into Uniqa’s growth trajectory, consider reading about the Growth Strategy of Uniqa.

UNIQA's focus on health and prevention is a direct result of its vision to be a leading provider in this area. This commitment is evident in their robust health insurance offerings and strategic investments in preventative care solutions. This strategic direction is a key component of their overall growth strategy.

Aligned with its mission to promote sustainable development, UNIQA launched 'UNIQA Sustainable Business Solutions' in 2024. This initiative provides corporate clients with support in risk management, transformation, and ESG topics, irrespective of insurance contracts, showcasing UNIQA's commitment to broader sustainability goals.

UNIQA's dedication to providing reliable and accessible services fuels its investments in digitalization and innovation. These efforts aim to improve customer experience and service quality, as demonstrated by their collaborative online sales platform. This strategy is crucial for maintaining a competitive edge.

The Uniqa mission to serve customers across 17 European countries is reflected in its strategic geographic focus. UNIQA is actively strengthening its presence in Austria and the CEE region. The growth in premiums written, particularly in Poland, in Q1 2025, is a clear indicator of this strategic priority.

UNIQA's financial results in Q1 2025 underscore the success of its mission-driven strategy. Insurance revenue increased by 10.3% to €1,751.2 million, and consolidated profit rose by 10.9% to €118.6 million. The improved net combined ratio of 88.2% further demonstrates strong technical performance, validating the strategic alignment with its core values.

Andreas Brandstetter, CEO of UNIQA Insurance Group AG, emphasizes the direct link between the company's performance and its strategic program. The strong growth and positive technical results, as highlighted by Brandstetter, demonstrate the effective implementation of the Uniqa strategy and the importance of staying true to its core values, even amidst capital market challenges.

Leadership plays a pivotal role in reinforcing Uniqa's mission, vision, and core values. The management board actively supports the Code of Conduct, which is based on Uniqa's guiding principles and corporate culture. Leaders are encouraged to be 'inspiring coaches' to foster a culture of responsibility and collaboration.

Uniqa communicates its mission, vision, and core values to all stakeholders through various channels. This includes their website, annual reports, and internal culture initiatives. Transparency is a key aspect of Uniqa's communication strategy, ensuring that stakeholders are well-informed about the company's progress and values.

To embed its values and target culture throughout the organization, Uniqa has established a Culture Office. Initiatives like 'Experimentation & Storytelling Journeys' are concrete examples of how Uniqa is working to integrate its core values into its day-to-day operations. These initiatives aim to foster a culture of innovation and continuous improvement.

Uniqa demonstrates alignment between its stated values and actual business practices through various initiatives. The launch of UNIQA Sustainable Business Solutions, which provides services aligned with their commitment to sustainability, is a prime example. Moreover, their decision to phase out business involving coal, oil, and natural gas reflects their commitment to environmental responsibility. You can learn more about Uniqa's history by reading the Brief History of Uniqa.