What are Mission Vision & Core Values of Grupo Supervielle Company?

The mission statement emphasizes a customer-centric approach, focusing on understanding and fulfilling the diverse needs of its clients. This is evident in the range of financial and non-financial products and services offered.

Grupo Supervielle provides a wide array of services, including banking, asset management, and insurance. These offerings cater to a broad spectrum, from individual clients to small and medium-sized enterprises (SMEs) and large corporations.

The primary market for Grupo Supervielle is Argentina, where it has a long-standing presence. The company leverages its extensive nationwide network to serve its clients effectively.

A key aspect of the mission is providing agile solutions and adapting to fundamental changes. This allows Grupo Supervielle to facilitate its clients' life experiences effectively.

The mission is reflected in strategic shifts, such as the move towards higher-yielding retail lending. This sector increased to 52% of the total loan portfolio in Q1 2025, up from 48% in Q4 2024. The launch of innovative products, like the Remunerated Account, further demonstrates this commitment.

The introduction of the Remunerated Account, offering daily interest on both Payroll and SME accounts, exemplifies the focus on meeting client demand for simple, high-yield solutions. These actions underscore the company's dedication to its mission.

The Grupo Supervielle Vision is inherently future-oriented. It's not just about the present; it's about where the company aspires to be. This forward-looking perspective is critical for long-term sustainability and growth, especially in the dynamic financial sector. The company is aiming to be a leading financial group in Argentina.

At the heart of the vision is a strong customer focus. Grupo Supervielle aims to be "focused on you," indicating a commitment to understanding and meeting customer needs. This customer-centric approach is vital for building loyalty and driving sustainable growth in a competitive market. This is a key aspect of the Supervielle mission statement.

The vision emphasizes operational excellence through agility, simplicity, and a friendly approach. These elements are crucial for providing a seamless and positive customer experience. Agility allows the company to adapt to market changes, while simplicity streamlines processes, and a friendly approach fosters trust. These are all core values of GSV.

The vision is primarily focused on the Argentine financial system. Grupo Supervielle seeks to strengthen its position within this market. This targeted approach allows the company to tailor its strategies and offerings to the specific needs and opportunities of the local environment. This is where the Grupo Supervielle mission comes into play.

The vision appears realistic yet aspirational. It builds on Grupo Supervielle's over 130 years of experience and its ongoing digital transformation efforts. This blend of experience and innovation positions the company well to achieve its goals. The company's strong capital ratios, such as a CET1 ratio of 16.1% in Q4 2024, provide a solid foundation for pursuing this vision.

The vision suggests an ambition to compete effectively against both fintechs and traditional banks in the evolving Argentine market. The focus on agility and technology indicates a willingness to embrace innovation. For more insights, explore the Growth Strategy of Grupo Supervielle.

The Grupo Supervielle Vision of being a customer-centric financial group underpins many strategic decisions. This customer-centric approach is evident in the development of integrated financial solutions.

The vision of being agile and simple has driven significant investments in technology. The successful digital transformation over the past three years has enhanced agility and technological capabilities.

The GSV values influence the company's strategic expansion plans. Expanding into high-potential sectors like oil & gas and mining reflects a strategic effort to deepen market positioning.

The integration of IOL invertironline, their digital brokerage platform with 1.6 million customers, into their ecosystem is a prime example of leveraging technology to provide integrated investment solutions and drive synergies.

The company's solid asset quality, with a non-performing loan ratio at 1.3% in Q4 2024, also indicates a disciplined approach to growth, aligning with their commitment to sustainable solutions.

Patricio Supervielle, Chairman & CEO, highlights the transformative impact of the company's strategic direction. His statement underscores the company's commitment to its core purpose and vision.

Leadership plays a critical role in translating the mission, vision, and core values into actionable strategies. Patricio Supervielle, as Chairman and CEO, actively communicates the strategic shift and realigns the company with its core purpose of financing growth, ensuring that all employees understand and embrace the company's direction. This commitment is reinforced throughout the organization.

The organizational structure of Grupo Supervielle is designed to support its customer-centric approach and values. Empowered squads focused on enhancing customer experience and supported by Centers of Excellence in areas like Digital Transformation and CX demonstrate a structural alignment with its values of agility and efficiency. This structure fosters collaboration and innovation.

Effective communication is key to ensuring that all stakeholders understand and embrace the company's mission and vision. Grupo Supervielle utilizes various channels to communicate its values, including its website, annual reports, and investor presentations. The Code of Ethics further outlines the values and ethical principles expected of employees.

Grupo Supervielle demonstrates alignment between its stated values and actual business practices through its focus on maintaining strong asset quality and its commitment to corporate social responsibility initiatives. The company's Integrated Report, which incorporates environmental, social, and corporate governance (ESG) factors, further highlights its commitment to sustainable value creation.